Terms of Service

Welcome to Tula by Zalatta (“we,” “us,” “our”). By accessing or using our website [www.tulascandle.com] and purchasing our products, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our site.

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1. General Conditions

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us permission to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

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2. Product Information

We do our best to display accurate product descriptions and images. However, we cannot guarantee that your screen’s color display will be accurate. All product details, including pricing and availability, are subject to change without notice.

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3. Order Acceptance & Shipping

Your order is not final until it is accepted and confirmed by us. We ship within the U.S. using Amazon Multi-Channel Fulfillment. Most orders arrive within 2–3 business days via Amazon Prime.

We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.

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4. Returns & Refunds

Please refer to our Return & Refund Policy for full details on returns, exchanges, and refund eligibility.

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5. Intellectual Property

All content on this site—including text, graphics, logos, images, and product designs—is the property of Tula by Zalatta and is protected by copyright and trademark laws. You may not copy, use, or distribute any content without our written permission.

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6. Limitation of Liability

Tula by Zalatta LLC is not liable for any injury, loss, or damage of any kind arising from your use of our products or website, including but not limited to improper candle use. Always follow safety instructions and use heat-safe containers.

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7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

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8. Modifications

We reserve the right to update, change, or replace any part of these Terms of Service at any time. It is your responsibility to check this page for updates. Continued use of the website constitutes acceptance of those changes.

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9. Contact Information

For any questions about these Terms of Service, please contact us at:
📧 info@tulascandle.com